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Vacature Permanent job | Customer Service Representative Bitcoins Amsterdam (MBO/ MTS)

Voor het reageren op deze vacature vragen wij u eerst uw cv te plaatsen. Indien u dit heeft gedaan, kunt u inloggen om te reageren.Deze vacature wordt u aangeboden door Adecco - Nederland Beroep / functie Permanent job | Customer Service Representative Bitcoins Functieomschrijving For an international company with an office in Amsterdam city center, I am looking for a Customer Service Representative with knowledge about and a passion for Bitcoins.The vacancy is based on permanent placement.In the role of Customer Service Representative you ensure that cryptocurrency users worldwide are well supported and use our products with complete confidence. Support for new technologies beyond cryptocurrency may be needed as development continues.Key responsibilities:- Respond to customer inquiries.- Respond to basic inquiries regarding orders and purchase, account registrations, etc. Escalate to the appropriate department as needed.- Research and resolve overseas customer issues. Keep customers informed as appropriate, regarding the status of inquiries or issues.- Maintain standards for promptness and quality of customer responses.- Work with the overseas customer support team to create and maintain the knowledge base and help articles to support products and services.- Assist with internal system changes as needed.- Additional tasks or projects as assigned. Functievereisten The ideal candidate has knowledge about and a passion for Bitcoins. Besides that you have experience in International Customer Service. You speak fluent English. You have strong communication skills (verbal and written). You are customer focused and curiosity and strong interest in emerging technologies, especially, but not limited to, cryptocurrency.What do we offer you?- a contract with our client.- Salary indication between € 2.100,- - € 2.500,- brut per month based on fulltime (40 hours per week).- 8,33 % holiday payment.- 24 days annual leave per year based on fulltime.- Travel allowance.- Great position within a fast growing company.Please apply today by clicking this apply button. You also can direct sent me your resume and motivation letter. You can reach me chantal.bourgondien@adecco.nlWould you like to know more about this vacancy? Call me, Chantal Bourgondien 06-10329799. Provincie Noord-Holland Regio Amsterdam Sector Callcenter Functie Helpdesk Aantal jaar ervaring 1-3 jaar Niveau MBO/ MTS Dienstverband Fulltime Bedrijfsprofiel Your new workplace is among the most recognizable companies in the cryptocurrency space and the proud parent of several brands, all of which are ranked number one in their respective fields. Our machines and customers are present in multiple locations in almost every country of the world.The worldwide head office is situated in Beijing and in the Netherlands the office is in Amsterdam City Center. The office is easy to get by public transport.Voordelen plaatsen CV op
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